Refund policy

NO P.O BOXES ARE ACCEPTED NO EXCEPTIONS !!!!!!

Free Shipping [7 to 9 business days] - Signature confirmation is required

Standard Shipping [5 to 7 business days] -  Signature confirmation is required

Priority Shipping [3-5 business days] - Signature confirmation is required 

CUSTOM UNITS CANNOT BE PRIORITY SHIPPED NO EXCEPTIONS !!!!

Please make sure to also enter the correct shipping address – street number and name, apartment or suite number, city, state, and zip code.

We are not liable for packages that are sent to the wrong address when the address information is entered incorrectly.

NAESHAIRDESIGNS is not responsible for lost or delayed packages due to an incorrect address entered at checkout. 

Once an order is submitted, it may not be canceled or refunded. Therefore, we encourage customers to review their order details carefully before submitting their order.

ALL WIG SALES ARE FINAL NO EXCEPTIONS , DUE TO THE FACT THAT ALL CUSTOM UNITS ARE HANDMADE.

We offer a 100% Satisfaction Guarantee on our products.AS FAR AS LACE FRONTALS ,LACE CLOSURES AND BUNDLES To be eligible for store credit, the hair can not be removed from its original packaging, washed, brushed, finger-combed, installed, chemically processed, bleached, colored, or tampered with in any way.

Once the lace on closures, frontals, and wigs is cut, bleached, or dye on the hair it will no longer be eligible for return for store credit.

You are responsible for all return or exchange shipping costs

FOR ANY OTHER QUESTIONS PLEASE EMAIL NAESHAIRDESIGNSLLC@GMAIL.COM. OUR CUSTOMER SERVICE TEAM IS AVAILABLE MONDAY - FRIDAY 10 AM TO 5PM EST . AS FAR AS RESPONSE TIME PLEASE ALOW 3-5 BUSINESS DAYS.